Faq
General Questions
What types of power tools do you sell at G-Ray Tools?
We offer a wide range of high-performance power tools, including drills, saws, grinders, and more from top brands like Milwaukee. Browse our collection to find tools built for every job.
How do I know the tools are original and not counterfeit?
At G-Ray Tools, we guarantee 100% genuine products. We only source tools from trusted manufacturers, ensuring each item is original and meets the highest industry standards.
Do you offer free shipping on all orders?
Yes! We offer free shipping on all orders, with fast delivery across the country. Get your tools delivered straight to your door without any extra shipping costs.
How can I track my order after purchase?
Once your order is shipped, you’ll receive a tracking number via email. You can use it to monitor your shipment’s progress until it reaches you.
Can I return an item if it's not what I expected?
Absolutely! If you’re not satisfied with your purchase, we offer a simple return process. Just contact our customer support team, and we’ll guide you through the return or exchange steps.
How do I complete my payment after placing an order?
Once you place your order, you’ll receive an email with detailed instructions on how to complete your payment using your preferred method, whether it’s Apple Pay, Bitcoin, CashApp, Paypal or a gift card.
What payment methods do you accept at G-Ray Tools?
We accept a wide range of secure payment methods, including Apple Pay, Paypal, Bitcoin, CashApp, and gift cards. After placing your order, you’ll receive an email with the payment instructions.
What happens if I don't receive my payment instructions via email?
If you don’t receive your payment instructions after placing your order, check your spam folder. If it’s not there, reach out to our customer support team, and we’ll send you the details right away.
Payments
Easily track your order with the tracking number sent to your email.
Browse our wide selection of high-quality tools, all from trusted brands.
Enjoy free, fast shipping on all orders, delivered straight to your door.
Your privacy is our priority — we protect your data with the highest security standards.
